Payment Methods
Credit cards are accepted through ,Paypal, the offical payment processor for Family Internet Safety.

Checks and Money orders can be accepted for payment where indicated.
For full info on payment by check, see our payment by check policy.

Support
FIS provides email support and limited phone support for S4F, Kidsnet and Cybersentinel Filters. For support of other products, please contact the product developer.

Safe, Secure Shopping
Your shopping is made safe and secure by the use of the following technologies and procedures.

SSL encryption. Sensitive information like credit card numbers are encrypted for transmittal over the internet

Secure Servers.  Your payment information resides not at Family Internet Safety, but on the secure servers at Paypal; or the vendor through whom the payment is purchased.
View Paypal Security Policy here

No Exposure.  Family Internet Safety does not collect or store personal financial information. And though we have never had an intrusion on our servers, even if we did, your personal information is not stored there anyway, and therefore would not be exposed to compromise. By working through established payment processors like Paypal, your personal financial  information is not exposed to yet another online vendor, and another possible security breach through that vendor.

Your Satisfaction our Goal
We strive for 100% satisfaction for every customer for every transaction. If you are not satisfied with a product, please contact us. We'll do all we can to help resolve the issue.

Privacy Policy
You may view our privacy policy here.

Shipping
We strive to ship the sampler CDROM within 24 hours of ordering.
Shipping for other products is dependant on the product developer, and will be shipped by them according to their policies and standards.